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Small and medium business | Business Central, N...
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Update failed - Error: Update failed with an internal error.

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Posted on by
.Trying to update our production environment from 22.5.59966.60134 to 23.0.12034.12676.  Update keeps failing.
 
Only ,message returned is  Error: Update failed with an internal error.
 
No telemetry and the reason error code states 'UKNOWN'.. 
 
Have removed all extension 3rd party extension...  No idea where to look next.
 
Any ideas?
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  • Verified answer
    YUN ZHU Profile Picture
    99,084 Super User 2026 Season 1 on at
    It is recommended to send an SR to Microsoft support team.
    There is nothing partners and customers can do........
     
     
    Thanks
    ZHU
  • Verified answer
    Judy Profile Picture
    Microsoft Employee on at
    Hi Adam,
     
    As mentioned, please submit the support request to Microsoft Support team for further investigation.
    Best Regards,
    Judy

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