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Microsoft Dynamics 365 | Integration, Dataverse...
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How to change the mapping from "Account" to another Entity in LinkedIn Sales Navigator for Dynamics CRM ?

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Posted on by 15

Hi Guys,

We just set up LinkedIn Sales Navigator with our CRM. Everything is ok (connexion etc.) 

But the problem is when I want to add someone to our CRM with an existing company in our CRM, the mapping is to ACCOUNT in LinkedIn so I can't find it because in our CRM we created another entity and called it COMPANY, and all of them are in COMPANY's entities.

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How can I change the mapping and instead of Account , having COMPANY's entity here?

MANY THANKS,

I have the same question (0)
  • Suggested answer
    Wahaj Rashid Profile Picture
    11,321 on at

    Hi,

    As far as I know, Linked In Integration works with out-of-the-box Account entity.

    You cannot connect it using a custom entity,

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