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Supply chain | Supply Chain Management, Commerce
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Document Routing Agent High Volume

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Posted on by 7

Hi Everyone!

 

I'm new to D365 and DRA printing. We're about a month out from Go-Live.

 

All of my searches for DRA Best Practices come up pretty slim and I think that's b/c there aren't too many options regarding DRA setup. You can run 1 DRA per computer and that's that. For high volume printers the only option seems to be to put them on their own DRA or all of your other jobs for your other printers are going to have to wait in line behind a big job.

 

For example, our manufacturing company needs to print large batches of production tickets, 500-1000 per batch, which come over as 500-1000 individual print jobs to the DRA. We also need to print shipping labels and documents on the production floor, 5-10 print jobs every minute, which would get held up if they were on the same DRA as the tickets.

 

I'm currently pricing out a Hyper-V host to run multiple VMs, each running individual DRAs, since the alternative would be dedicating multiple PCs for DRAs or running them on users’ desktops, which is a frightening concept. Is this a standard solution for this type of D365 printing volume?

 

Also, has anyone run multiple DRAs for the same printers? If so, can this result in things printing out of order? For example, you print a large batch job to PRINTER1. DRA1 starts processing pages in the batch for PRINTER1 on PRINTSERVER1. DRA2 also processes pages for the same batch for PRINTER1 on PRINTSERVER2. PRINTER1 starts receiving jobs from 2 different print queues and prints them as the device receives them. I would think it would quickly mess up the order of your batch. Is that a correct assumption? Anyone run into this scenario?

 

Thanks for any insight!

 

-Dave

I have the same question (0)
  • Community member Profile Picture
    8 on at
    Wondering if you have finalized a printer/DRA setup that is working good for you. We have a very similar scenario where we need to print several hundred labels as quickly as possible per night and started with multiple DRA's pointing to the same printers and things were printing out of order so we are close to a DRA/print server per printer at this point which is not a great solution. 
  • Shafeeque P. Profile Picture
    6,533 Moderator on at
    Please post it on the supply chain management forum as well for better reach.

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