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Microsoft Dynamics RMS (Archived)

"Deadlock" error

Posted on by 20

WhatsApp-Image-2019_2D00_07_2D00_18-at-2.49.24-PM.jpeg

Hi - anyone know if there''s anythinng we can do to avoid this type of error, please? 

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  • Solo Trading Inc Profile Picture
    Solo Trading Inc 20 on at
    RE: "Deadlock" error

    Hi Kevin, thanks for this advice, I'm having our RMS supplier check it out.

  • Solo Trading Inc Profile Picture
    Solo Trading Inc 20 on at
    RE: "Deadlock" error

    Lol! If it was at the "don't worry about it" level, I woudn't have posted, but its happening up to several times a day.

  • Solo Trading Inc Profile Picture
    Solo Trading Inc 20 on at
    RE: "Deadlock" error

    Thanks Antonjo - I'm having our RMS supplier check this out. Appreciate your help

  • Junhyeon Profile Picture
    Junhyeon 25 on at
    RE: "Deadlock" error

    I think Just SQL error

    Dont worry about it

  • Suggested answer
    Antonijo Todorovik Profile Picture
    Antonijo Todorovik 4,025 on at
    RE: "Deadlock" error

    Hi there.

    From the SQL error You are getting on the top, I would say it is a connection problem. Not sure if it is a simple TimeOut or something more critical.

    As from the picture, this is RMS HQ, so logical question is if your database is on the same machine as RMS HQ Manager You have opened? If not, probably the SQL connection is the problem. If it is on the same, check the size of the database versus the SQL Version You have? Maybe You use some Express (free) version and You have reach the maximum. Maybe the space on the HDD is a problem. Please share more details, is it happen on more machines or only one? Is your DB on the same machine? What is the size of your database? Which version of SQL you use?

    Hope this helps, BR, A.

  • Kevin Antosh Profile Picture
    Kevin Antosh 1,645 on at
    RE: "Deadlock" error

    Hi!  We've come across this 3 times in the last 5 years and it normally related to any of the following items: database or SQL is outdated, RMS database needs a cleanup, bad or not enough memory, or similar hardware/OS/SQL/database issues.

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