
Dear All,
I would like to check what are the better workflow for FOC item.
We had inventoried item, that sometime we will give to customer free of charge or as sample.
in BC what would be a better way of handling such scenario?
1. raise a sales order, with 0 dollar sales price. Does the system allow to do so? what the implication?
2. raise a sales order with normal price, apply discount of 100%
3. Use stock written off
4. Other recommendation?
Thank you
I’m most in favour of the discount method. You have the ability to setup this in advance if necessary for specific customers, group of customers or campaigns. Unit price is also a field which has the mandatory property set on it so appears with a red star when 0. User experience wise you want a price logged in that field when possible. Draw back of discounts is that you need a G/L account for it. That will of course give you an insight across the board on how much discount was given in a period