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Dynamics 365 customers service portal error - An unknown failure has occurred. Error ID # [a792c2e5-e92c-4084-9570-832c6c3d9dfb]

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Posted on by Mohammed Waseem

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Hi All,

When am trying to create record for Time Entry Entity from the entity form in customer service port.

am getting the below error .

An unknown failure has occurred. Error ID # [a792c2e5-e92c-4084-9570-832c6c3d9dfb]

Kindly please suggest .

Thanks,

Waseem

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oliver.rodrigues 4,052 on at

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RE: Dynamics 365 customers service portal error - An unknown failure has occurred. Error ID # [a792c2e5-e92c-4084-9570-832c6c3d9dfb]

is it an online portal ? have you tried resetting/restart the portal ? docs.microsoft.com/.../reset-portal

also enable the plugin error message to see if there is any additional information: community.dynamics.com/.../display-dynamics-365-plugin-errors-on-portal

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