Skip to main content

Notifications

Announcements

No record found.

Small and medium business | Business Central, N...
Suggested answer

Why is not possible to add fields with personalization on production ?

Posted on by 64

Hello guys,

I'm able to add fields for this customer using personalization on Sandbox env but I'm not able to do it on Production. (Sandbox env was updated already to V21).
What could the problem ?

mibuso2.jpgmibuso1.jpg

  • Daniel Mitrea Profile Picture
    Daniel Mitrea 64 on at
    RE: Why is not possible to add fields with personalization on production ?

    Hi Yun,

    First of all thanks for info.

    You're right, there is no Design in production only Personalize. (See attached image)

    The problem is that this customer hasn't updated to version 21 yet.

    Their sandbox has been updated and there Personalize works correctly.

    pastedimage1669710165464v1.png

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,698 Super User 2024 Season 2 on at
    RE: Why is not possible to add fields with personalization on production ?

    Hi, It seems that you are not using Personalization, but Designer?

    I confirmed the fields that can be added using Personalization on the Item Card, No. 2 does not exist, and there are very few fields.

    pastedimage1669681872192v1.png

    pastedimage1669681993539v2.png

    If you are using designer, please note currently, Designer is only available from a Dynamics 365 Business Central sandbox.

    https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-inclient-designer

    pastedimage1669682098011v3.png

    PS: How to deploy your Design Extension (.zip file) to production environment

    https://yzhums.com/21735/

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Amit_Sharma Profile Picture
    Amit_Sharma 2,545 on at
    RE: Why is not possible to add fields with personalization on production ?

    Hi,

    Check the user permission. I have checked. it is running fine.

    Regards

    Amit Sharma

    www.erpconsultors.com

  • Suggested answer
    Inkey Solutions Profile Picture
    Inkey Solutions 1,654 on at
    RE: Why is not possible to add fields with personalization on production ?

    Okay, you can use AL code to add field on the Page using page extension object.

  • Daniel Mitrea Profile Picture
    Daniel Mitrea 64 on at
    RE: Why is not possible to add fields with personalization on production ?

    The same :(

  • Suggested answer
    Inkey Solutions Profile Picture
    Inkey Solutions 1,654 on at
    RE: Why is not possible to add fields with personalization on production ?

    Try to refresh the page OR logout and login it again.

  • Daniel Mitrea Profile Picture
    Daniel Mitrea 64 on at
    RE: Why is not possible to add fields with personalization on production ?

    I did, but still I don't see them. I think its a Microsoft bug.

  • Suggested answer
    Inkey Solutions Profile Picture
    Inkey Solutions 1,654 on at
    RE: Why is not possible to add fields with personalization on production ?

    Hello

    Have you tried to click out from the mouse after dragging the field on the form?

    You have to just click left side on mouse and keep dragging your field on the page and then click out from the mouse.

    As per your screen print, I can see your field is ready to move on the page.

    please let us know if it is working.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans