web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Manually edit shopify ...
Small and medium business | Business Central, N...
Suggested Answer

Manually edit shopify order link Id in BC

(1) ShareShare
ReportReport
Posted on by NAV2BC02 226
Is there a way to manually edit the shopify order link on the sales order header or lines?  Or how about sales shipment header or lines?
 
We have some orders that synced into BC and a BC sales order got created but the BC sales order number did not go back to Shopify.  Those orders have already shipped out of BC and now the shipment status is not changing to "Fulfilled" in Shopify.  How can I fix this?
 
Thanks,
NAV2BC
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 22,128 Super User 2026 Season 1 on at
    No, you cannot manually edit the Shopify Order Link on sales orders or shipments. Those fields are system-controlled. To fix the issue, open the Shopify Order in BC and use “Send Fulfillment” or reconnect it by recreating the sales document. If that fails, manually mark the order as Fulfilled in Shopify.
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 12,808 Super User 2026 Season 1 on at
    Hello,
     
    You cannot manually edit Shopify Order ID or Line ID anywhere (Sales Order, Sales Shipment). BC locks those fields.
    To fix a shipment that didn’t go back to Shopify:
    Open Shopify Order → run Sync order from Shopify.
    Go to Posted Sales Shipment → Update Document → reset IDs (from -1/-2 to 0).
    Run Sync Shipments to Shopify.
    If BC can’t restore the missing Shopify Line IDs → you must mark the order Fulfilled directly in Shopify.
     
    Regards,
    Oussama Sabbouh

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,926 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,158 Super User 2026 Season 1

#3
Khushbu Rajvi. Profile Picture

Khushbu Rajvi. 533 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans