I'm very new to using Business Central, and recently we had a customer wish to remove an item from a sales order we created for them with a prepayment invoice. We have already Posted the Prepayment Invoice, but don't know how to resolve this issue, which is to simply remove that particular items from the Invoice since the customer no longer wishes to purchase it.
Is there a way we can:
1) Simply delete the item from the invoice and/or re-process the Prepayment invoice we already posted?
2) A way to nuke the existing Prepayment invoice we've already Posted, and just create an entirely new invoice/prepayment invoice from scratch?
I'm guessing there is a very simple solution for this, but I haven't been able to find it reading through the documentation - any help would be greatly appreciated!
