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ReportHi,
Seeking guidance on how to properly reduce this msdyn_AIConfiguration table that taking most of our Database-File usage capacity.
Thank you
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Hi,
Seeking guidance on how to properly reduce this msdyn_AIConfiguration table that taking most of our Database-File usage capacity.
Thank you
Hi Daisy,
The msdyn_AIConfiguration entity consumes File storage when 'AI topic clustering for cases' feature is enabled from Customer Service application.
https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-topics-clustering-cases-cs
To reduce the storage consumption of msdyn_AIConfiguration entity we can delete the older AI Configurations to manage the storage for the table msdyn_AIConfiguration.
You can use “Bulk Record Deletion” to delete older 'CaseTopicExtraction AIModel' records.
You can check my previous answers in the following topics for more information:
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