Announcements
No record found.
Hi,
Seeking guidance on how to properly reduce this msdyn_AIConfiguration table that taking most of our Database-File usage capacity.
Thank you
Hi Daisy,
The msdyn_AIConfiguration entity consumes File storage when 'AI topic clustering for cases' feature is enabled from Customer Service application.
https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-topics-clustering-cases-cs
To reduce the storage consumption of msdyn_AIConfiguration entity we can delete the older AI Configurations to manage the storage for the table msdyn_AIConfiguration.
You can use “Bulk Record Deletion” to delete older 'CaseTopicExtraction AIModel' records.
You can check my previous answers in the following topics for more information:
Hi Partner,
Have any updates?
Please feel free to contact me if you have any questions!
Could you click 'Yes' under title to close the thread if my answer is helpful!
Thanks in Advance! :)
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
We are thrilled to have these Champions in our Community!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
11manish 152
André Arnaud de Cal... 73 Super User 2026 Season 1
ManoVerse 55 Super User 2026 Season 1
