BC365 APP IOS

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Posted on by fkt

90% of my BC365 APP on IOS will not save password - different models - different ios version - both new an old. APP keeps prompting for password on startup. Even when using MFA, users are still pormptet every time - 10% works fine!

All Android phones works fine!

Any good ideas?

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Judy Microsoft Employee on at

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BC365 APP IOS

Hi,

Sorry, I know very little about the authentication for IOS. I'm guessing the problem is caused by IOS authentication maybe. You can check out the Microsoft documentation on Certificate-based authentication for iOS issues.

It is recommended that you submit a SR to Microsoft for further investigation.

Certificate-based authentication for iOS fails to prompt for user certificates - Microsoft 365 | Microsoft Learn

Best Regards,

Judy