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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Can we prepopulate que...
Microsoft Dynamics CRM (Archived)

Can we prepopulate questions in Voice of the Customer surveys?

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Posted on by Community Member

Hi,

I am aware of how pipe data works. But, I want to add a question and pre populate the answer to this question.

Somewhat like this : 

46804.Capture.PNG

When the survey is sent, I want to populate this opportunity id from opportunity entity. 

Is it possible?

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  • Community Member Profile Picture
    Community Member on at

    Richa,

    Did you get an answer on this?

    So far I have figured out how to make the recipient's name appear in the header of a survey section, but have not managed to "answer" any survey questions with data from an entity field.

    Thanks!

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,027 Moderator on at

    Hi everyone,

    This article will teach you how to Pipe CRM Data Into Voice of the Customer Surveys.

  • Community Member Profile Picture
    Community Member on at

    Hi,

    I am aware of the piping technique. My requirement is not to pipe the data in the with the text in the survey.

    My requirement is : Suppose we have a field "Email Address". This can be filled by the user who wants to complete the survey. But, since I already know the email address of the survey, I want this field to be prepopulated. If the user wants to change the email address, he can do it.

  • Community Member Profile Picture
    Community Member on at

    I believe my requirement us the same as Richa's; to show piped data in the 'answer' field of a survey, not to use it in the question, invitation, or survey headers.  Is this possible?

    Thank You,

    tricia

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