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Small and medium business | Business Central, N...
Answered

Copy Production Environment to a Sandbox

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Posted on by 85

I am trying to copy a production environment to a sandbox environment.  I've gone into Admin Center / Environment and selected New.  Entered the new Environment Name, select Type of Sandbox and copy production environment.   

After the new sandbox is active, I try to log into it and have consistently received the message below.   Selecting Go back home receives the same message.

pastedimage1614958328199v1.png

I have other sandboxes created and they are working properly.

Business Central version: 17.4.21491.21531

Anybody else have this issue?

I have the same question (0)
  • Suggested answer
    Andy Sather Profile Picture
    Microsoft Employee on at

    If you go into the Business Central Admin Center do you see the Environment there?  What is the status?

  • Duane Moore Profile Picture
    85 on at

    Status is active.

  • Verified answer
    Duane Moore Profile Picture
    85 on at

    Found the issue:  One of the apps has a web service call during the login process.   In the production environment I was copying, changed this app (in Extension Management) to "Allow HttpClient Requests".  Copy it again and all worked as expected.

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