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Error when trying to activate Sales prices, "To activate the sales prices, you must activate the relevant segment lines to the campaign."

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Posted on by joshtechsolutions

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Hi, I'm trying to create a campaign in Navision 2018

However, I got this error.

1. I would like to know what is the process of activating the sales prices and the Segment.

2. When I tried to activate the Segment, I have got this prompt, which I assume that has to be with Marketing Setup module. I went to check and true that I have yet to set it up. The problem is, what do I put in it? How can I know what to do with the Marketing SetUp?

Hope someone can advise me.

Thank you.

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Vanessa Garcia on at

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RE: Error when trying to activate Sales prices, "To activate the sales prices, you must activate the relevant segment lines to the campaign."

Hello Joshtechsolutions,

do you have Campaign Target field activated on the Segment?

help2016.eos-solutions.it/.../tskEnableSalesPricesLineDiscountsInCampaigns.htm

docs.microsoft.com/.../marketing-campaigns

It seems the same subject was discussed also in the following post:

https://community.dynamics.com/business/f/dynamics-365-business-central-forum/398599/campaign-error-activate-sales-prices-line-discounts-can-not-be-activated

If you face further errors and you think this could be due to a bug in the product, please create a support ticket so we can get it escalated to our Development Team.

I hope it helps,

Vanessa.

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Bilal Haider 408 on at

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RE: Error when trying to activate Sales prices, "To activate the sales prices, you must activate the relevant segment lines to the campaign."

Hi, Second error is about No. Series. There are two ways to solve this.

Assign a No. Series in the Marketing Setup for Segment Nos. as in image below. Then each time a new segment is created it will pick number from that number series.

Otherwise try creating new segment again and before entering anything else, click on More fields in the general tab it will show you a field No.. Then put a number for this Segment in No.

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