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Dynamics 365 not syncing with Linked In Sales Navigator

Posted on by Microsoft Employee

I am trying to sync my Dynamics 365 account with Linked In Sales Navigator. It looks like the CRM is connecting, but not all the way as there is an invalid sync date

linkedin-3.JPG

I am also trying to make myself an Admin+team member to allow for syncing, and Linked In is saying the email addresses do not match up

 linked-in-2.JPG

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 not syncing with Linked In Sales Navigator

    The email address of seat user in CRM should match that in Sales Navigator.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Dynamics 365 not syncing with Linked In Sales Navigator

    I am trying to sync my Dynamics 365 account with Linked In Sales Navigator. It looks like the CRM is connecting, but not all the way as there is an invalid sync date

    2843.linked-in-2.JPG

    I am also trying to make myself an Admin+team member to allow for syncing, and Linked In is saying the email addresses do not match up

     2843.linked-in-2.JPG

    Any help is greatly appreciated!

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