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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Looking to get the cal...
Microsoft Dynamics 365 | Integration, Dataverse...
Unanswered

Looking to get the caller ID

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Posted on by Shanester 37

Greetings,

I'm looking for a piece of equipment that will capture the caller ID on a landline and bring it into Dynamics. Where would I start to look for such a thing? Does anyone have any recommendations?

Thanks,
Shane.

I have the same question (0)
  • Nya Profile Picture
    Nya 29,060 on at

    Hi Shane,

    It is recommended to use the following tool to achieve your needs.

    Telephone Integration: Phone connected to Dynamics

     

    Here are the main features of it.

     TI_5F00_1.png

    And here is a video tutorial.

    TelephoneIntegration: Connect your phone system to Dynamics 365 - YouTube

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Shanester Profile Picture
    Shanester 37 on at

    Thanks for the suggestion. It doesn't look like this supports landlines, which is what I'm looking for.

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