Greetings,
I'm looking for a piece of equipment that will capture the caller ID on a landline and bring it into Dynamics. Where would I start to look for such a thing? Does anyone have any recommendations?
Thanks,
Shane.
Greetings,
I'm looking for a piece of equipment that will capture the caller ID on a landline and bring it into Dynamics. Where would I start to look for such a thing? Does anyone have any recommendations?
Thanks,
Shane.
Thanks for the suggestion. It doesn't look like this supports landlines, which is what I'm looking for.
Hi Shane,
It is recommended to use the following tool to achieve your needs.
Telephone Integration: Phone connected to Dynamics
Here are the main features of it.
And here is a video tutorial.
TelephoneIntegration: Connect your phone system to Dynamics 365 - YouTube
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Nya
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