Looking to get the caller ID

(0) Share

Report

Posted on by Shanester

Greetings,

I'm looking for a piece of equipment that will capture the caller ID on a landline and bring it into Dynamics. Where would I start to look for such a thing? Does anyone have any recommendations?

Thanks,
Shane.

All responses (2)

Answers (0)

Shanester 37 on at

Like (0)

Report

RE: Looking to get the caller ID

Thanks for the suggestion. It doesn't look like this supports landlines, which is what I'm looking for.
Nya 29,056 on at

Like (0)

Report

RE: Looking to get the caller ID

Hi Shane,

It is recommended to use the following tool to achieve your needs.

Telephone Integration: Phone connected to Dynamics

Here are the main features of it.

And here is a video tutorial.

TelephoneIntegration: Connect your phone system to Dynamics 365 - YouTube

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya