A new cash account has been set up. A display name added to the account record. When I inquiry in checkbook or try to perform a reconciliation, the account is not appearing.
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There might be several reasons for not having the account populated on the account lookup window. Allow me to list down few possible reasons:
1- Is there an account level security activated ? If so, make sure that the user has access to this account or use a powerful user which has access to all GL accounts
2- When creating the account in the GL level, there is a panel to include this account in lookup, check them all.
3- Is the account inactive ?
4- On the check book maintenance window (Cards > Financial > Check book), have you linked this GL account to the associated check book.
Your feedback is highly appreciated,
#4 was the key. Thank you.
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