Supply chain | Supply Chain Management, Commerce

Work not creating when sales order lines release to warehouse

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Posted on by MR-30011412-0

Hi Community,

When I release a sales order line to the warehouse, I am getting no work being created for that line. The work creation history log says the following:

Item allocation failed. Location directive failure for work order type Sales orders does not allow work creation without location (Pick).

I've attached images of my wave & work template, and location directive setup for context. I am really stuck on what to do to fix this. Thanks in advance for all help!

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Dynamics 365 Supply Chain Management

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Laurens vd Tang 4,415 Super User 2026 Season 1 on at

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Good day,

Can you show the query from the location directive? Can you also show on which location the requested items have been stored?

Best regards,

Laurens van der Tang

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Subrat Kumar 51 on at

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In Location directive, did you define the picking location, Location directive >> Pick >> Query. Because error seems, system is not able to find the picking location in location directive and therefore system is not able to generate the work order.

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Zain Mehmood 4,187 Most Valuable Professional on at

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Check the following.

Make sure the Sales Order Pick location directive has a line and action that match your item, warehouse, and reservation hierarchy.

If the query filters are too narrow, no location will be found.

Confirm the location directive action has a valid fixed or non-fixed location available for the item and that the location meets license plate and stocking restrictions.

Verify that the item has inventory on hand in a location that matches the directive.

Once the Pick directive finds a valid location, the wave will generate work as expected.

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MR-30011412-0 26 on at

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Hi Everyone - Thank you for the responses. I will try to work through what was suggested. In the meantime, I have attached a screenshot of my query for my pick in the location directive. Thanks!

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Laurens vd Tang 4,415 Super User 2026 Season 1 on at

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Good day,

Thanks for sharing the query. Is the item stored on location "Test1"?

Best regards,

Laurens van der Tang

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AT-03120225-0 6 on at

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Hi Good Day!.
Please perform the following checks:

Location Directive -Reset the query. Then add only the location and warehouse filters, instead of removing the default values.

If the item is batch-enabled, ensure that “Batch enabled” is also selected in the Location Directive Actions.

Thanks,

Anurag Triapthi

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SoumitraforD365 213 on at

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Hi Good Day!
Looking at the error means The system attempted to create picking work for the sales order line but It could not find a valid picking location based on your Location Directives. Since the system is configured not to allow work without a location, work creation stops.
Can you verify below points:

On-Hand Inventory in Eligible Locations

Missing or Incorrect Location Directive Lines- No directive line matches, Sequence numbers is incorrect.

Review Reservation- If reservation exist, Remove reservation->Re-reserve, Re-try release.

BR
Soumitra

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Mallesh Deshapaga 1,326 on at

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Hello,

The current location directive is configured to support only multiple items. If the sales order contains a single line, it does not support the process.

Please enable an alternative location directive for the Pick work with the scope set to “Single item.”

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Sagar Suman 6,705 Super User 2026 Season 1 on at

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Hi

You have to check the location directive (pick) header and line query.

Possible scenario

1 - The header query could be filtering our your item

2 - The line query is filtering our the location which has the stock for this item.

Please check both query and compare it with your item in action

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