Supply chain | Supply Chain Management, Commerce

Work not creating when sales order lines release to warehouse

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Posted on by MR-30011412-0

Hi Community,

When I release a sales order line to the warehouse, I am getting no work being created for that line. The work creation history log says the following:

Item allocation failed. Location directive failure for work order type Sales orders does not allow work creation without location (Pick).

I've attached images of my wave & work template, and location directive setup for context. I am really stuck on what to do to fix this. Thanks in advance for all help!

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Dynamics 365 Supply Chain Management

wavetemplate.png

locationdirective...

worktemplate.png

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Laurens vd Tang 3,793 Super User 2025 Season 2 on at

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Good day,

Can you show the query from the location directive? Can you also show on which location the requested items have been stored?

Best regards,

Laurens van der Tang

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Subrat Kumar 51 on at

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In Location directive, did you define the picking location, Location directive >> Pick >> Query. Because error seems, system is not able to find the picking location in location directive and therefore system is not able to generate the work order.

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Zain Mehmood 4,187 Most Valuable Professional on at

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Check the following.

Make sure the Sales Order Pick location directive has a line and action that match your item, warehouse, and reservation hierarchy.

If the query filters are too narrow, no location will be found.

Confirm the location directive action has a valid fixed or non-fixed location available for the item and that the location meets license plate and stocking restrictions.

Verify that the item has inventory on hand in a location that matches the directive.

Once the Pick directive finds a valid location, the wave will generate work as expected.

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MR-30011412-0 14 on at

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Hi Everyone - Thank you for the responses. I will try to work through what was suggested. In the meantime, I have attached a screenshot of my query for my pick in the location directive. Thanks!

query.png

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Laurens vd Tang 3,793 Super User 2025 Season 2 on at

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Good day,

Thanks for sharing the query. Is the item stored on location "Test1"?

Best regards,

Laurens van der Tang

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AT-03120225-0 6 on at

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Hi Good Day!.
Please perform the following checks:

Location Directive -Reset the query. Then add only the location and warehouse filters, instead of removing the default values.

If the item is batch-enabled, ensure that “Batch enabled” is also selected in the Location Directive Actions.

Thanks,

Anurag Triapthi

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