Hello!
As the subject says, when users assign accounts all the activities, notes, call logs, etc. all look like the new owner entered them. I can't imagine why anyone would want this sort of behavior. Historical data belongs to the person who entered it, not to the person hired yesterday.
That illogical thinking aside, I would like to know how to correct it. I saw the post linked below, but I did not understand it fully. I think part of that had to do with what I encountered when I went into customizations for the account entity, and noticed all the properties were grayed out.
Thank you for any help you can give me.
Phil
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