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Intercompany Transactions

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Posted on by Andrew Cooper

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Has anyone else had any issues with Intercompany transactions being sent but not received? All was working fine, but in the last few days thee transactions have been sent, but not being received?

Any help would be appreciated

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Dynamics 365 Business Central

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Jainam M. Kothari 15,732 Super User 2026 Season 1 on at

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May this can help : https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-how-manage-intercompany-inbox

https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-manage

https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-how-setup

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OussamaSabbouh 12,808 Super User 2026 Season 1 on at

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Hello,

Many users reported it.

Most cases were fixed by restarting the IC job queue and resending the Outbox.

The IC dispatcher often stalls after recent updates.

Regards,

Oussama Sabbouh

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Andrew Cooper 171 on at

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In BC, there is no IC job queue running, unless it runs automatically and then vanishes

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Shwetha Kumar 8 on at

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Microsoft have changed the Source Type(marked as removal) to IC Source Type in 27 version, if you have customised extension based on this you may run into issue and you will have issue in receiving transaction.

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Aman Kakkar 2,977 Super User 2026 Season 1 on at

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Hi,

If Intercompany transactions are being sent but not received, please check the following:

Intercompany Setup (Partner Company)

Make sure Auto. Accept Transactions is enabled for that IC Partner.

Intercompany Inbox Transactions (Partner Company)

Verify whether the transactions actually arrived.
If the inbox is empty, they may not be auto-sent from the source company.

Job Queue Log Entries

Check the Job Queue logs for the IC processing codeunits.
Recent errors (e.g., missing accounts, dimension issues, or posting errors) are often logged here.

If all setups look correct, you can also manually trigger Accept in the Intercompany Inbox Transactions to confirm whether the issue is with the job queue or the transaction.

Do mark as verified if this helps.

Aman K

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