Hi!
I would like to correct the Customer Invoice and Cash Receipts which are in History. Is there a way to void/remove them and re-enter in GP 10?
Regards,
Mohan
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First Void the Payments applied to the Invoice. This will reinstate the invoice. Then void the invoice if necessary. The entire transaction can now be repeated. The original transactions will appear in History. To accomplish this, use Posted Transactions under Sales->Transactions.
Hi Richard,
Thanks for your suggestion. Currently transactions are in History. Is it possible to Void RM transactions which are in History? I know AP transactions can be voided whether they are Open or History.
As you know, once the transactions are in history there is no way to bring them back.. If you have the Professional Services Toolkit, you may own a tool that allows you to move historical RM documents back to open. Otherwise, you will need to play the debit memo/credit memo game. I think the individual tool runs under 1K (total, not per user).
Kind regards,
Leslie
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