InsideView Insights Installation Problems

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Posted on by JBill

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I'm in the process of installing the InsideView Insights solution into our CRM Sandbox and running into some troubles. First, the installation never completes when I perform it via IE. It typically hangs at around 20%. I have gotten further using Firefox however. That said, once it is installed via Firefox and I go into an Account in CRM, the Insight tab is not appearing. I noticed in the solution that it is not visible by default, so I changed that, but the tab still does not appear. I can actually see it for a moment when I do a refresh, but it disappears. I also tried going to https://***.crm.dynamics.com/webresources/iv_configuration and get the following error:

I know for a fact that we are Office 365 users, but it's clearly not talking to something. If anyone has any ideas or know of a different forum for Insight support, please let me know. Thanks!

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Prati 980 on at

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RE: InsideView Insights Installation Problems

Hello Jbill ,

Thank you for the Post . Please refer the below links for assistance with Insideview .

1. Contact Us: my.insideview.com/.../getSupportCommunity

2. Visit our community for FAQs at: community.insideview.com

3. Knowledge-base: http://kb.insideview.com

4. Learning Center : http://learning.insideview.com

5. Support Request Form: my.insideview.com/.../getSupportCommunity

If these links help please let me know and mark my answer as verified ..

Thanks and regards

Prashant T

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