Setting a value for Owner on PreCreate

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Posted on by Karth

Our developers are unable to assign a record to a team by setting a value for the owner through pre-create or pre-update. The plugin fires and sets the owner value (in this case a team), but the user who belongs to the team is unable to see the record. The assignment doesn't seem to work.

I remember this was an issue sometime ago with CRM 2011. Does anybody know if this is a known issue with CRM 2013 SP1.

Nope, UR1 hasnt been installed yet.

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Karth on at

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Thanks Guido.

This is the Create operation where I think a new value for the OwnerID is changed and set to the Pre-Image. Doesn't seem to working. Weird!

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Community Member on at

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Hello,

I get the same issue, very strange.

On the pre-create message, I changed the ownerid in the target.

The ownerid is well modified, I can see it throught the CRM website. (admin advanced find)

But the users couldn't see anything.

So, i changed for a test the reading right to "Organization" and after this the users could see their activities (the ones, I modified) but couldn't make any modifications...

I looked in the SQL server, in "activitypointerbase", you can see that the "owningbusinessunit" has not been modified when we changed the ownerid.

I think it's a "Microsoft CRM bug".

I didn't have so much time to look in details so I divided my plugin into 2.

1 pre-create with fields modifications

and the second one, post-ope with an assign request.

But I'm pretty sure that you could change manually the "owningbussinessunit" of your entity with the "businessunitId" of your owner (user).

Harold Jabraud-Villedieu

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Pramod M 1,445 on at

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Hi Karthik,

Assign operation is required to assign an owner. Please see below link. Microsoft is going to remove this assign request in future release I think to make all as update.

msdn.microsoft.com/.../gg309540.aspx

msdn.microsoft.com/.../dn932124.aspx

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