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what is best way to track user's time spent in Dynamics 365?

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Posted on by Ben T

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Hello, we are wanting to know much time our users are spending in Dynamics, with as much specificity as possible. For instance, how much time are they spending working on tasks, contact records, or appointment records? Which records are they accessing the most? Does anyone have thoughts on the best way to achieve this? Perhaps creative use of the Office and Dynamics audit logs. Or are there any 3rd party integrations designed for this? Any thoughts are appreciated.

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Dengliang Li Microsoft Employee on at

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what is best way to track user's time spent in Dynamics 365?

Hi,

Has the issue been solved?
Have there been any updates? Please feel free to ask me if you have any questions!
If it has been resolved, can you mark the response as an answer?
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Dengliang Li Microsoft Employee on at

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what is best way to track user's time spent in Dynamics 365?

Hi,

In Dynamics sales, the system automatically adds a timestamp to each activity and displays the creator.

You and others on your team can scroll through the activities to see a history of when you worked with the client.

See activities in List, Calendar, or Kanban view.
And you can export your records.
Track and manage activities | Microsoft Learn

Best Regards,
Dengliang Li