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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / social media integration
Microsoft Dynamics CRM (Archived)

social media integration

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Posted on by pradeep2310

how to connect social media integration  through crm 365

1. How you can configure the social media listening in CRM
2. How you can post from CRM on linked in and Facebook
3. how you can track the comments on it

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I have the same question (0)
  • Suggested answer
    Syed Ibrahim Profile Picture
    Syed Ibrahim 6,257 on at
    RE: social media integration

    Pls follow the below links

    For FB social listening: docs.microsoft.com/.../get-started

    www.preact.co.uk/.../how-microsoft-social-listening-integrates-with-microsoft-dynamics-crm

    For LinkedIn: blogs.msdn.microsoft.com/.../integrating-linkedin-and-dynamics-crm

    Hope this helps

  • pradeep2310 Profile Picture
    pradeep2310 on at
    RE: social media integration

    hi actually i couldn't able to configure also....so let me know...

  • Suggested answer
    Syed Ibrahim Profile Picture
    Syed Ibrahim 6,257 on at
    RE: social media integration

    First you need to enable it for you organization. Please go the settings- Administrations - Configure MSE for your instance.

    8507.MSE.PNG

  • pradeep2310 Profile Picture
    pradeep2310 on at
    RE: social media integration

    can u please tell me the step by step procedure for the above questions...

  • pradeep2310 Profile Picture
    pradeep2310 on at
    RE: social media integration

    0677.crm.png

    it showing like this when i was going to select the nsquarexperts its not responding any way..

  • Suggested answer
    Syed Ibrahim Profile Picture
    Syed Ibrahim 6,257 on at
    RE: social media integration

    Pls follow the below links

    technet.microsoft.com/.../dn659847.aspx;MSPPError=-2147217396

    www.youtube.com/watch

    Hope this helps

  • Prashnat Verma Profile Picture
    Prashnat Verma 287 on at
    RE: social media integration

    Hi,

    please see the below link(hope it helps):-

    Thanks

    Prashant Verma

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