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Microsoft Dynamics CRM (Archived)

Cannot customize sandbox

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Posted on by 760

Hi,

I'm a system administrator and system customizer but I cannot save and publish changes in entities

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I have the same question (0)
  • Community Member Profile Picture
    on at
    RE: Cannot customize sandbox

    Does this issue happen with all the entities or just custom entities?

    Do you have plugins for the affected entities? If yes, try to delete them.

    BR,

    Judy

  • Community Member Profile Picture
    on at
    RE: Cannot customize sandbox

    Hi,

    You need to have a look at platform trace to see what is going wrong. But then it is CRM online so in order to get platform trace you need to contact Microsoft support.

    BR,

    Judy

  • BlackBeard Profile Picture
    445 on at
    RE: Cannot customize sandbox

    Hello,

    can you post the log file?

    Kind Regards

    Léon

  • sardar ahmed Profile Picture
    520 on at
    RE: Cannot customize sandbox

    Hi Jane,

    It seems like there is some hard coded GUID in your online environment.Check if there is any plugin or code on the entity on which you are getting the error.

    You disable the plugin steps on this entity and try accessing again.

    Thanks and Regards

    Sardar Ahmed.

  • ScottDurow Profile Picture
    21 on at
    RE: Cannot customize sandbox

    Hi - when do you get this message? These issues are usually where a workflow is referring to a specific user by ID.

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