Hi,
In our Dynamics 365 environment, we want to make a change in the relation between accounts and contacts. We have been using Dynamics 365 for years, where an account can have multiple contacts, and a contact can only be involved in 1 account, which is the parent (account :customer = 1:n). Now the situation has changed and we want make it possible to have contacts working for multiple accounts, so we need a n:n relation. Is this possible?
We have thousands of accounts and many more related contacts and I know it's easy to create the n:n relation in the Contacts entity, but in fact that's an addition to the old situation and not an change. I can imagine this creates a conflict because in fact we have both the 1:n and the n:n relation in place and I haven't been able to create a subgrid in the Contacts screen where multiple accounts are shown.. I hope you can help me to solve this issue.