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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / 1 user unbale to do dr...
Small and medium business | Business Central, N...
Suggested Answer

1 user unbale to do drag and drop on pages

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Posted on by Hatimali84 564
Hi all,
 
One of our user is having an issue with drag and drop option. He is unable to drag and drop item / files but he has attach it without any issues. I test with 2 different users and they were able to use the drag and drop feature but this 1 user is unable to. I tested with the user on different browsers but he is still not able to user that feature. I have checked his permissions as well and he has same identical permissions like other 2 users. 
Can someone advise if we are missing anything. 
 
Hatim
 
 
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 31,485 Super User 2025 Season 2 on at
    I would try to delete all browser cookies/data and try again. Or maybe even try to login on a different computer, that will tell you if something is wrong with the computer or with BC.
     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,739 Super User 2025 Season 2 on at
    It looks like a browser issue, such as the cookies mentioned by Valentin, or a browser extension. You can use its account to try it on the computer of someone who can drag. This should be no problem.
     
     
    Hope this helps.
    Thanks.
    ZHU

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