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Microsoft Dynamics CRM (Archived)

Why is my bulk edit clearing data from fields?

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We have a custom entity that has a few dozen fields.  When we open a bulk edit window for a Results list in Advanced Find, we are checking a single checkbox (to mark the record as completed).  However, saving that one edit clears out several other - but not all! - of the fields in this custom entity.  

It seems it is reading the bulk edit form to say "if the field is blank in the Bulk Edit form, clear that field on all records being edited."  

Why is this happening?  I am probably replacing this step with a Biz Process, but the behavior is unexpected and troubling so I want to know what is going on.  

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  • Suggested answer
    Kokulan Profile Picture
    18,054 on at

    What happens when you do bulk edit on other entities? i would check if its just for this entity or if its a system-wide issue.

    If its just for this entity, you could check if there are worfklows or plugin doing the clearing of these fields. If none of these are the cause for it, i would also check if you have client side script triggering on builk edit.

    yeshwanthco5.wordpress.com/.../bulk-edit-and-restriction-of-bulk-edit-in-microsoft-dynamics-crm

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