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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Human Resources and Pa...
Microsoft Dynamics GP (Archived)

Human Resources and Payroll Suite fatal Error

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Posted on by DavidM 1,405

I have set up a Test Server to begin 64-bit Win2008/SQL2008R2 Testing.  I am using the 10_GP_ENUS_FP1_DVD_SP5 install disc.

I have installed GP and the test company successfully and have run GP Utilities. I can log onto GP fine. I have installed eConnect, PDK, and Integration Manager ok.

However when I try to install the "Human Resources and Payroll Suite" (Past the license screen and the Install Location Screen), it errors out with a
     A fatal error was encountered. The Human Resources and Payroll Suite installation has ended
     prematurely. Click Finish to exit the installation.

Two Questions:
1.) Does the 10_GP_ENUS_FP1_DVD_SP5 install disc contain the pages for the Additional Products?
2.) Any ideas why just this feature is failing?

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  • DavidM Profile Picture
    DavidM 1,405 on at
    Re: Human Resources and Payroll Suite fatal Error

    I meant

    1.) Does the 10_GP_ENUS_FP1_DVD_SP5 install disc contain the PATCHES for the Additional Products?

  • Lucas Miller Profile Picture
    Lucas Miller on at
    Re: Human Resources and Payroll Suite fatal Error

    Hello David,

    1) First, the 10_GP_ENUS_FP1_DVD_SP5 would have the patches for additional products such as the HR and Payroll Suite included. If you want to be sure you can download the latest vesion from the following page on CustomerSource:

    mbs.microsoft.com/.../hrp_bp_addon.htm

    2) If you're getting an error during the install you should be able to just drop the SP5 *.CNK files from the above site into your GP 10.0 folder, then launch GP 10.0 to unpakage them in place of using the installer.

    Let me know if you have any further questions on this.

  • Verified answer
    DavidM Profile Picture
    DavidM 1,405 on at
    Re: Human Resources and Payroll Suite fatal Error

    I wasn't sure the SP5 chk files contain the full needed code to do this but it appear to have worked.

    You save me opening up a case and have allowed me to move forward with my 64-bit testing. Thanks!

  • Lucas Miller Profile Picture
    Lucas Miller on at
    Re: Human Resources and Payroll Suite fatal Error

    Great to hear David!

    I'll go ahead and close these threads for you.

  • DavidM Profile Picture
    DavidM 1,405 on at
    Re: Human Resources and Payroll Suite fatal Error

    Sounds good.

    Sorry for the duplicate, but the long response time makes us question the current usefulness of the "New" newsgroup. I was asked to repost.

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