Hi
I am setting up reminders for a demo. I can't see that you can have a different report layout associated with a Level - would I be right or am I missing something?
i.e.
Level 1: nice, friendly letter
Level 2: getting a bit more grumpy
Level 3: sending to debt collection
Or does the overall report stay the same and it is just the beginning and ending text that gets updated?
Cheers
Heather


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