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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Customer-shelf-service...
Microsoft Dynamics CRM (Archived)

Customer-shelf-service portals error on opening edit page

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Posted on by Mayank Rai 85

0451.Error.JPG

Please help us.it will be appreciable. 

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  • Mayank Rai Profile Picture
    Mayank Rai 85 on at
    RE: Customer-shelf-service portals error on opening edit page

    Thanks a lot for useful info.

  • Verified answer
    Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: Customer-shelf-service portals error on opening edit page

    Hi Mayank,

    Please close the thread by marking the answer to Yes.

    Thanks

  • Mayank Rai Profile Picture
    Mayank Rai 85 on at
    RE: Customer-shelf-service portals error on opening edit page

    Hi Elowy  thanks for the help.

  • Mayank Rai Profile Picture
    Mayank Rai 85 on at
    RE: Customer-shelf-service portals error on opening edit page

    Thanks Yangliu for help.

  • Mayank Rai Profile Picture
    Mayank Rai 85 on at
    RE: Customer-shelf-service portals error on opening edit page

    Hi Arpit

    Thanks your answer is very helpful the issue is fixed now.

    Thanks for your response and help.

    Regards

    Mayank

  • Suggested answer
    Mayank Rai Profile Picture
    Mayank Rai 85 on at
    RE: Customer-shelf-service portals error on opening edit page

    Hi Arpit

    Thanks your answer is very helpful the issue is fixed now.

    Thanks for your response and help.

    Regards

    Mayank

  • Elowy GrootCRM Profile Picture
    Elowy GrootCRM 491 on at
    RE: Customer-shelf-service portals error on opening edit page

    Hi Mayank,

    If you disable custom errors in the Portal Admin (under Portal actions), the portal will give you the full ASP.NET error details. Most of the times that will give enough information to solve your problem.

    Regards,

    Elowy.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customer-shelf-service portals error on opening edit page

    Hi Mayank

    Please also check your web roles.

    Yang

  • Suggested answer
    Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: Customer-shelf-service portals error on opening edit page

    Hey Mayank,

    Please make sure, no field is being used at multiple places (Tabs/Sections) in the same form. Portal form does not support this like we can do the same in CRM.

    If my answer helped to resolve your issue, kindly verify it by clicking 'Yes'. It would be helpful to the other community members seeking to resolve a similar issue.


    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.in

     

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