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removing event handlers

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Posted on by Ann2015

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when I am adding a lead in Unified Interface it automatically auto fills the Contact last name field with the Company Name when I enter the "Company" field. Is there a way to stop it from auto filling ? I don't have any customizations not sure what or where I can change the event handler. Thank you

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Henry J. 5,237 on at

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Hi,

I believe this is related to this particular feature, introduced in the 2019 Release Wave 2:

https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/dynamics365-sales/simplified-lead-management-experience

I’m wondering if this behavior isn’t part of Sales Hub settings.

Henry

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Ann2015 1,128 on at

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But this is happening only in the Unified Interface app.

It works fine in the CRM online version.

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Henry J. 5,237 on at

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I read again your description and I’m actually surprised that the contact last name is automatically filled with the company name.

Please open a Support Request to help you troubleshoot this https://admin.powerplatform.microsoft.com/support

Henry

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Ann2015 1,128 on at

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Thank you. I did open a ticket with MS and waiting to hear from them.

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