Supply chain | Supply Chain Management, Commerce

Issue to configure Warehouse Management application desktop uses json file

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Posted on by Andresmm87

Hi there,

I'm Andrés, I'm Support Engineer in a manufacture company and recently some users report me problems to connect into Warehouse Management app desktop, and when try set up the configuration using a json file with all details the app show me this message "Unsupported file format".-

Someone knows if this is because the information is wrong into the json file or it's a bug of the most recent update of the application? The current versión installed it's 4.0.35.0.

Regards

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Dynamics 365 Supply Chain Management

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Diego Mancassola 654 on at

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Hello, can provide us the JSON (hiding sensitive information of course)

Thanks

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Laurens vd Tang 4,409 Super User 2026 Season 1 on at

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Hi Andrés,

Can you try it again with the following JSON format?

{
"ConnectionList": [
{
"ConnectionName": "Connection1",
"ActiveDirectoryResource": "https://yourenvironment1.cloudax.dynamics.com",
"Company": "USMF",
"IsEditable": true,
"IsDefaultConnection": false,
"ConnectionType": "DeviceCode",
"AuthCloud": "AzureGlobal"
}
]
}

https://learn.microsoft.com/en-us/dynamics365/supply-chain/warehousing/warehouse-app-qr-code

Best regards,

Laurens van der Tang

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Diego Mancassola 654 on at

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Hello,

You have the latest version of the mobile APP V4. Refer to this document if you migrating from V3: https://learn.microsoft.com/en-us/dynamics365/supply-chain/warehousing/warehouse-app-migrating-from-v3-v4

Read the section about Upgrade from V3.

Let us know if it is your case.

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Mallesh Deshapaga 1,326 on at

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Is the file saved in the format “connections.json”? Also, are you using a Windows desktop or a Mac desktop?

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