web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Item Availability Page...
Small and medium business | Business Central, N...
Answered

Item Availability Page Error

(7) ShareShare
ReportReport
Posted on by WilliamSchroeder 62
Greetings!
 
We are receiving the below error in the Item Availability page for any location filter that is exactly ten characters.  The message indicates that the filter is twelve characters but these are standard locations in Business Central that are limited to ten characters.
 
--------
 
Error message: 
 
The length of the string is 12, but it must be less than or equal to 10 characters. Value: 'MOLLIE FOR'
Page Item Availability has to close.
 
AL call stack: 
"SOA Multi Items Availability"(Page 4410).OnAfterGetRecord(Trigger) line 15 - Sales Order Agent by Microsoft version 27.0.38460.41723
 
--------
 
This does appear to be a bug in the Sales Order Agent extension.
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 25,555 Most Valuable Professional on at
    Hi Try uninstalling the extension and trying again? Best gr
  • WilliamSchroeder Profile Picture
    WilliamSchroeder 62 on at
    Hi,
     
    We did that.  The extension came from AppSource.  Unpublished and then redeployed.
  • Verified answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 12,808 Super User 2026 Season 1 on at
    Hello,
     
    Yes it’s likely a bug
     
    Nothing for you to fix, report it to Microsoft.
     
    Regards,
    Oussama Sabbouh
  • Suggested answer
    Rishabh Kanaskar Profile Picture
    Rishabh Kanaskar 6,219 Super User 2026 Season 1 on at
    Hi,
     
    Since you already Update Sales Order Agent to the latest version, raise a support ticket with Microsoft and include the call stack and a repro where Location Code length = 10.
     
    Thanks
    Rishabh
  • WilliamSchroeder Profile Picture
    WilliamSchroeder 62 on at
    What is the path to raise this error with MS?  I am stuck at the support page when it asks for the support plan details.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 99,055 Super User 2026 Season 1 on at

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,926 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,158 Super User 2026 Season 1

#3
Khushbu Rajvi. Profile Picture

Khushbu Rajvi. 533 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans