Missing "Set session timeout" and "Set inactivity timeout Options"

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Posted on by kewlman123

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I am missing the "Set session timeout" and "Set inactivity timeout Options" in the General tab of System Settings. Is there an option that needs to be activated?

2018_2D00_04_2D00_23-15_5F00_00_5F00_43_2D00_Administration-_2D00_-Microsoft-Dynamics-365.jpg

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gdas 50,091 Moderator on at

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RE: Missing "Set session timeout" and "Set inactivity timeout Options"

Hello ,

Seems you need to contact Microsoft support its should work .

Below msdn reference mentioned to contact support for that.

docs.microsoft.com/.../user-session-management
Verified answer

Rawish Kumar 13,758 on at

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RE: Missing "Set session timeout" and "Set inactivity timeout Options"

Hi, i doubt on that.

still you can check incase it is available now but i dont see it in the documentation :

mbs.microsoft.com/.../CRMSupport

mark my suggestion as verified if helpful.
kewlman123 150 on at

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RE: Missing "Set session timeout" and "Set inactivity timeout Options"

Hi Rawish.....we recently upgraded from 2016 to 365 On-Prem....should it work on-prem?
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Rawish Kumar 13,758 on at

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RE: Missing "Set session timeout" and "Set inactivity timeout Options"

Hi there,

these two option are only available in dynamics crm 365 online not in dynamics crm 2016.

refer here : docs.microsoft.com/.../user-session-management

and it has been enabled that it can be enabled on demand.