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Microsoft Dynamics CRM (Archived)

Missing "Set session timeout" and "Set inactivity timeout Options"

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Posted on by 150

I am missing the "Set session timeout" and "Set inactivity timeout Options" in the General tab of System Settings.  Is there an option that needs to be activated?

2018_2D00_04_2D00_23-15_5F00_00_5F00_43_2D00_Administration-_2D00_-Microsoft-Dynamics-365.jpg

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  • Verified answer
    Rawish Kumar Profile Picture
    13,758 on at

    Hi there,

    these two option are only available in dynamics crm 365 online not in dynamics crm 2016.

    refer here : docs.microsoft.com/.../user-session-management

    and it has been enabled that it can be enabled on demand.

  • kewlman123 Profile Picture
    150 on at

    Hi Rawish.....we recently upgraded from 2016 to 365 On-Prem....should it work on-prem?

  • Verified answer
    Rawish Kumar Profile Picture
    13,758 on at

    Hi, i doubt on that.

    still you can check incase it is available now but i dont see it in the documentation :

    mbs.microsoft.com/.../CRMSupport  

    mark my suggestion as verified if helpful.

  • Verified answer
    gdas Profile Picture
    50,091 Moderator on at

    Hello ,

    Seems you need to contact Microsoft support its should work .

    Below msdn reference mentioned to contact support for that.

    docs.microsoft.com/.../user-session-management

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