Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Error on create entity on dynamics portal

(0) ShareShare
ReportReport
Posted on by 297

Hello!

When i create record of an entity on dynamics portal then following error display which is not understandable for me so kindly help me about this!

An unknown failure has occurred. Error ID # [4e5d8146-3f62-42fe-b368-56731bd180ce]

5344.err.PNG

*This post is locked for comments

  • Suggested answer
    Mahendar Pal Profile Picture
    45,095 on at
    RE: Error on create entity on dynamics portal

    As I said before you should get this error in CRM as well if it is related to workflow, unless this is not specific to permission, so make sure your user has required permissions to create and to be associated to committee entity.

  • Microsoft Dynamics 365 Consultancy Profile Picture
    297 on at
    RE: Error on create entity on dynamics portal

    Hello!

    This problem is due to my workflow when i deactivate my workflow so it resolve but when i activate my workflow it again problem. My workflow is when is create record of "Committee" entity so record of committee member also create and committee member make member of that committee which created. In my workflow custom workflow activity also using.

    Give me suggestions please!

  • Inogic Profile Picture
    486 on at
    RE: Error on create entity on dynamics portal

    Please refer below link :

    http://syedhussain.net/an-unknown-failure-has-occurred-error-id-77a4a686-364e-4693-8787-34d5dd30ddc5/

    Hope this helps.

    Thanks!

  • Suggested answer
    Justinjose Profile Picture
    2,707 on at
    RE: Error on create entity on dynamics portal

    Hi,

    Can you make sure all mandatory fields are in the portal and its populated before submitting.

    Thanks

    Justin Jose

  • Suggested answer
    Mahendar Pal Profile Picture
    45,095 on at
    RE: Error on create entity on dynamics portal

    Please check if enabling customer error will give you more details

  • Microsoft Dynamics 365 Consultancy Profile Picture
    297 on at
    RE: Error on create entity on dynamics portal

    When i create record for this entity from CRM , i do not get any error

  • Suggested answer
    Mahendar Pal Profile Picture
    45,095 on at
    RE: Error on create entity on dynamics portal

    Hello,

    Try to create record for this entity from CRM and see if you are getting any error ?? this is a generic error  in portal but if you are getting error in CRM you will get more details.

    Further you can also try to enable custom error : docs.microsoft.com/.../view-portal-error-log

    Hope it will help.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Microsoft Dynamics CRM (Archived)

#1
Mohamed Amine Mahmoudi Profile Picture

Mohamed Amine Mahmoudi 83 Super User 2025 Season 1

#2
Community Member Profile Picture

Community Member 52

#3
dkrishna Profile Picture

dkrishna 6

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans