Brand new implementation of GP - First Payroll run was successful. The checkbook was updated, the inquiry window and check register show transactions (summary direct deposit earnings transactions). The checkbook balance is correctly displaying on the checkbook maintenance window.
When we open the Reconcile Bank Statements window, enter the month end (01/31/2011) for both cut-off dates, then click transactions, we would expect it to display these four transactions so we can clear them from the bank statement.
No transactions display. Nothing displays in this window.
We have entered test BANK TRANSACTIONS - a check, withdrawal, deposit, etc. None of them show up in this window.
There are transactions in the CM20200 table.
There is a bank rec record in the CM20500 table because I saved the bank reconciliation.
I've run checklinks on the entire financial series.
If anyone has any additional suggestions, please please send them my way. Microsoft is looking into this now, but we're stuck without being able to reconcile the transactions.
Additional info, not that it should matter because I've disabled ALL 3rd party products and still get no results:
The following are installed in this environment:
Binary Stream Multi-Facility
Wennsoft Job Cost
eReconcile is NOT INSTALLED.
