Skip to main content

Notifications

Small and medium business | Business Central, N...
Unanswered

slow respond D365BC cloud

Posted on by 129

Hi Microsoft BC Expert,

Today we're training using D365BC cloud and we're already setup Data center in Southeast/Asia and our location in indonesia

user experience today access into D365BC is very slow response we have been change several internet provider still slow response from D365BC.

how and who i can contact if any issue with D365BC directly instead of our internet provider

  • Agoes Mulki Profile Picture
    Agoes Mulki 129 on at
    RE: slow respond D365BC cloud

    Thanks Olister, i was training use sandbox , is there any different treatment performance ?

  • Agoes Mulki Profile Picture
    Agoes Mulki 129 on at
    RE: slow respond D365BC cloud

    i was training using sandbox

    Internet specification , MPLS, ILB, 20 Mbps

    laptop specification 8 Gb coreI5, dell

  • Olister Rumao Profile Picture
    Olister Rumao 3,957 on at
    RE: slow respond D365BC cloud

    Hi Agoes,

    D365 BC is hosted on Azure. We faced the same same issue and were able to resolve it fairly by raising Microsoft Support Ticket.

    To do this, we had to Purchase the BC license and this enabled us to upgrade to Premium Suite of Servers. So , make sure you have this.

    Also, if there is frequent Outage then you can Report Production Outage through Business Central Admin Center this will create a Sev-A case in Microsoft Customer Support System.

    Report-Ooutage.png

  • ManishS Profile Picture
    ManishS 6,578 on at
    RE: slow respond D365BC cloud

    Can you share the details of  Bandwidth, users hardware details i.e. RAM, Processer, Operating System.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,900 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,275 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans