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Supply chain | Supply Chain Management, Commerce
Answered

Error trying to Activate Store Commerce

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Posted on by 616
Hi All-
 
I am new to the commerce world and trying to stop my POS in commerce. I thought I have followed the directions correctly and have everything turned on as needed but I keep getting this.
 
 
I have looked at the device settings and headquarters and am not what I am missing. I am sure this is simple but any help is appreciated.
 
thanks-
 
  • Verified answer
    KateG Profile Picture
    KateG 616 on at
    Error trying to Activate Store Commerce
    I actually think I got it working. I did a full sync and it appears. THANKS SO MUCH!
     
  • KateG Profile Picture
    KateG 616 on at
    Error trying to Activate Store Commerce
    Thanks. I tried to full sync and still got message. Not I am trying the guided as you had suggested and am getting nothing to select for register and device
     
     
    There is nothing in the drop down. 
     
    Any assistance is appreciated. 
  • Shafeeque P. Profile Picture
    Shafeeque P. 6,495 Super User 2025 Season 1 on at
    Error trying to Activate Store Commerce
    If the configurations are correct, I second run the 1090 full sync again. I recommend using the guided activation process where you will be prompted with the Store and terminal list for selection, which will avoid data entry errors if you enter manually.
  • Verified answer
    CU07110340-0 Profile Picture
    CU07110340-0 11 on at
    Error trying to Activate Store Commerce
    Looks like someone activated the same device with different device type earlier. Run 1090 full sync once and then verify
  • KateG Profile Picture
    KateG 616 on at
    Error trying to Activate Store Commerce
    I did make sure it was setup like your and followed the document but still get error. 
     
     
    I feel like I am missing a step still.
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,495 Super User 2025 Season 1 on at
    Error trying to Activate Store Commerce
    Please check if you have chosen the right Application type for the device. 
     
     

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