Multiple unknown errors when I create or save opportunities (onload and onsave)

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Hello,

When creating and saving opportunities, I get two errors on events onsave on crmform and onload on field window, both are undefined, does someone know how to correct that?

Thanks

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Clem 2,541 on at

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Do you have any more inputs to give us a lead ?

Is it occuring on a trial org ? production org ?

Is it occuring with a "brand new" form ?

Clément

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The problem is occurring on production org.

It occurs when I create a new opportunity, or when I change the stage of an existing opportunity too quickly.

In the second case, it seems to occur when the form is not completely loaded (for example : subgrids are loading) and I change the stage of the opportunity's Business process flow. I think the problem might be linked to workflows I created to perform some actions on the form.

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Clem 2,541 on at

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Try to deactivate those workflow.

Try to create a new form and just create a new record with it, if no errors occur, then something's wrong with the one you are using.

Are you using the Turbo Form engine ?

It's hard to troubleshoot like that, so sorry if i can"t provide you real lead to the solution directly.

Clément

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I tried deactivating "legacy form rendering" in the systems setting and did the same actions, this time the error message was a little bit more explicit, but I'm not sure it is the same error :

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Clem 2,541 on at

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Hello Vincent,

Indeed more explicit, looks like you are calling a function "getData()" on an undefined variable in your custom function called "UpdateOffer" on the file rta_viewchildren line 46/53.

Check there if you can debug.

Or you can also paste your code to have a look.

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I found the code, I'm not the one who wrote it, it was probably an intern before me..

function UpdateOffer() {

var grid = Xrm.Page.getControl("grid_offer");

var oa = Xrm.Page.getAttribute("rta_loofferaccurency");

var bd = Xrm.Page.getAttribute("rta_lobiddate");

var vd = Xrm.Page.getAttribute("rta_lovaliditydate");

var od = Xrm.Page.getAttribute("rta_loofferduration");

var entite;

if (grid == null) { //make sure the grid has loaded

setTimeout(function () { UpdateOffer(); }, 2000); //if the grid hasnâ€™t loaded run this again when it has

return;

}

var filteredRecordCount = grid.getGrid().getTotalRecordCount();

if (filteredRecordCount == 0) {

return;

} else if (filteredRecordCount == 1){

entite = grid.getGrid().getRows().get(0).getData().getEntity();

}else{

var prems = grid.getGrid().getRows().get(0).getData().getEntity().attributes.get("rta_date").getValue().split('/');

var mon_poulain = new Date(prems[2],prems[1]-1,prems[0]);

var lebonnum = 0;

for( var i = 1; i < filteredRecordCount ;i++){

var parts = grid.getGrid().getRows().get(i).getData().getEntity().attributes.get("rta_date").getValue().split('/');

var mydate = new Date(parts[2],parts[1]-1,parts[0]);

if ( mon_poulain < mydate){ mon_poulain = mydate; lebonnum = i;}

}

entite = grid.getGrid().getRows().get(lebonnum).getData().getEntity();

}

bd.setValue(entite.attributes.get("rta_date").getValue());

od.setValue(entite.attributes.get("new_offerduration").getValue());

var temp = entite.attributes.get("new_offeraccuracy").getValue();

if (temp == "100000000"){

oa.setValue("Order of magnitude");

}else if(temp == "100000001"){

oa.setValue("Budget");

}else if(temp == "100000002"){

oa.setValue("Firm");

}

vd.setValue(entite.attributes.get("rta_validitydate").getValue());

}

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Clem 2,541 on at

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just make sure that before you use the line : grid.getGrid().getRows().get(0).getData().whatever after that grid.getGrid().getRows() contains at least one row, otherwise the get(0) will return a null value and your script crash.

Clément

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isn't the point of the following lines to do that :

var filteredRecordCount = grid.getGrid().getTotalRecordCount();

if (filteredRecordCount == 0) {

return;

} else if (filteredRecordCount == 1){

entite = grid.getGrid().getRows().get(0).getData().getEntity();

}else{

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gdas 50,091 Moderator on at

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Hi Vincent ,

I would suggest to retrieve data using WEB API instead of directly accessing from grid .

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