web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Cycle count work created from Work Exception (short pick) - requires count of all items in location

(0) ShareShare
ReportReport
Posted on by

I am using Work Exceptions to automatically create cycle counting work whenever a user short picks a sales line. The cycle count work that is created has lines for ALL items in the location. Is there a way to configure the system to only create cycle count work for the item that was short picked opposed to all items in the location?

Example

Location A1B1 has the items and quantities below

ITEM A - 5 ea

ITEM B - 10 ea

ITEM C - 20 ea

A warehouse user is directed to Location A1B1 to pick 10 ea of ITEM A, the user must short pick and picks the 5 available. Cycle count work is created for location A1B1.

A different warehouse user goes to complete the cycle count, they are required to count ITEM A, ITEM B and ITEM C.

Is there a way to configure the cycle count work to only create a count line for ITEM A ?

pastedimage1663593716217v1.png

I have the same question (0)
  • Suggested answer
    Charlotte X Profile Picture
    on at

    Hi Nick.etzler,

    Please view the following documentation:

    Define partial location cycle counting process - Supply Chain Management | Dynamics 365 | Microsoft Learn

    Best regards,

    Charlotte

  • nick.etzler Profile Picture
    on at

    Thanks for the response. The article referenced show how to configure cycle count work that is created via a Cycle Count Plan. It does not show how to configure cycle count work that is created from a Work Exception.

  • Community member Profile Picture
    2 on at
    Hello Nick,
    Did you find a way to configure cycle count work for only the item short picked?
    Or a work-around that got close?
    We have the same scenario

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Laurens vd Tang Profile Picture

Laurens vd Tang 271 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 171 Super User 2025 Season 2

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 130 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans