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Business Central x Shopify API questions

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Posted on by AW-31101053-0

Hi,

We're working on going live with the BC x Shopify API integration but have encountered some issues with a few functions that we're unsure how to resolve.

When creating a sales order synced from Shopify, items are not being reserved in stock, despite having the "Always reserve" option enabled on the item card. This issue doesn’t occur with our other API integration for another webshop.
Only the main currency is being imported into BC, regardless of the currency the customer uses on Shopify. For instance, if a customer makes a purchase in USD on our website, the order syncs into BC as SEK. This is confusing, as the payment was made in USD, but the order in BC appears in SEK, while we’ll receive payment in USD.

Does anyone have a solution for these issues?

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Gerardo Rentería Ga... 25,390 Most Valuable Professional on at

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Hi

I suggest that you also make the query in this yammer group.

Viva Engage : Dynamics 365 Business Central Partner Community (Formerly: Development) : Shopify : Todas las conversaciones (yammer.com)

Best

GR

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Ramesh Kumar 7,529 Super User 2025 Season 2 on at

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Hi,

Have you tried toggling off the 'Always reserve' option to see what behavior it triggers? Also, the currency issue is unusual, as it shouldn't happen unless there's a mapping setup somewhere.

I hope below link can help you

https://yzhums.com/36279/

https://learn.microsoft.com/en-ca/dynamics365/business-central/shopify/walkthrough-setting-up-and-using-shopify

Thanks

Ramesh

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YUN ZHU 95,763 Super User 2025 Season 2 on at

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If you use the standard shopify function, as gdrenteria mentioned, it is recommended to submit it to the BC Yammer Group, where Microsoft technicians will see it and give you a better response.

If you have a problem with custom APIs, it is recommended to check your code, this should be a problem caused by customization.

Thanks

ZHU

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Khushbu Rajvi. 20,971 Super User 2025 Season 2 on at

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Hope this helps:https://learn.microsoft.com/en-ca/dynamics365/business-central/shopify/walkthrough-setting-up-and-using-shopify

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