Microsoft Dynamics CRM (Archived)

Data import error: Import Create ISV code aborted the operation Cannot find record to update

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Posted on by Filip Vanchevski

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Hello guys.

Im facing an error on importing contacts. It says that it cannot find the record in order to update it.

The problem with this is that i want to create new records not update them, why does the crm thinks i want to update when those records have no GUID should it not create them instead?

If anyone needs any more details let me know i can send screenshots of the import.

Regards Filip

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Ganesh Chowhan 160 on at

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Hi,

There could be many reasons getting ISV aborted error.

Please check any plugin running on the entity also enable tracing service to get exact exception.

If you are using excel/ csv file to upload data which is exported from CRM there could be hidden columns of record GUID which is trying to update.

Thank you!

Ganesh

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Kishor Kumar 3,710 on at

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Check if any plugins is running behind usually the ISV code aborted will be related to Plugins Filip.

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Community Member on at

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Hi Filip,

Could you please share the steps along with screen shots to see the exact issue?

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Filip Vanchevski 215 on at

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Hi guys, thanks for your help it was close enough.

Turns out it wasn't a plugin but a workflow that was trying to run on the creation of new Contacts.

All are getting verified cause you pointed me in the right direction.

Regards, Filip

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