End of support for the contact tracking feature in the Dynamics 365 App for Outlook

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Posted on by Mattb-Motive

I received this email in a client's tenant this morning. Unsurprisingly, I can't find any further documentation about the changes.

Any ideas what this is about and how it might affect Power Apps?

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Dynamics 365 general

Power Platform integration

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Adis 5,687 Super User 2025 Season 2 on at

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End of support for the contact tracking feature in the Dynamics 365 App for Outlook

Hi,

I can only echo whats in the message.

As it says "...users can manually add contacts to D365 Sales", so it means it was possible with this app to sync Outlook contacts with D365 Sales contacts, or actually import them from outlook to D365 Sales.

Here is the documentation with more details

Track your Outlook contacts using App for Outlook (Dynamics 365 apps) | Microsoft Learn

If you havent used it anyways, it wont affect you. If you do use it, then it wont be available anymore for Outlook classic(!) only.

Kind regards, Adis

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