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Small and medium business | Business Central, N...
Suggested Answer

How to Resolve Error: Page Edit - No. Series has to close.

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Hello!

The issue first arose when we tried to add a new vendor and received this error without the Page Edit line. That led us to the No. Series tab eventually and we were able to remove the automatic numbering from Vendors which gave us access back to Vendor Cards. When trying to access the No. Series page we get this error:
pastedimage1587122680731v1.png

After much digging through the forums and boards almost every suggestion is that there is an extension/customization that leverages COPYSTR that is causing this issue. However, there are no customizations in this instance. Is there a way to delete out the Vendors No. Series that seems to be causing the issue if we cannot navigate to the page? Either through the API or some other means? Any guidance is much appreciated.

I have the same question (0)
  • Community Member Profile Picture
    on at

    The No. field can be filled in three ways:

    If only one number series for the type of document or card exists where the Default Nos. check box is selected and the Manual Nos. check box is not selected, then the field is automatically filled with the next number in the series, and the No. field will not be visible.

    Note

    If the number series does not function, for example because it has run out of numbers, then the No. field will be visible and you can manually enter a number or resolve the issues on the No. Series page.

    If more than one number series for the type of document or card exist, and the Default Nos. check box is not selected for the number series that is currently assigned, then the No. field is visible, and you can look up to the No. Series page and select the number series you want to use. The next number in the series is then inserted in the No. field.

    If you have not set up a number series for the type of document or card, or if the Manual Nos. field is selected for the number series, then the No. field is visible and you must enter any number manually. You can enter a maximum of 20 characters, both numbers and letters.

  • Community Member Profile Picture
    on at

    Are you suggesting somehow a number was entered in a No. Series field that was too big? Sorry, but I am not following how this would cause an error and an inability to see the No. Series setup page.

  • Suggested answer
    Community Member Profile Picture
    on at

    The issue is now fixed. The resolution was to use the excel upload from Configuration Packages and while keeping the Vendors series, blank out all details. We then re-established the series and applied it. No root cause, no explanation of what happened. But this fix allowed us to keep moving.

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