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Microsoft Dynamics CRM (Archived)

Enable page tracking at portal

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Posted on by

How to enable page tracking at portal?

Please help

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  • Verified answer
    Community Member Profile Picture
    on at

    Please set Enable Tracking to Yes in Web page.

    6320.1.PNG

    Please click on Localized content record and set Enable Tracking to Yes .

    There are two Forms of any Web Page created in Portal. One is "Information" other is "Content Page". You need to set it on both page.

  • Khanza Profile Picture
    on at

    hi Saad, but my page can be tracked, i was enable tracking at there

  • Community Member Profile Picture
    on at

    Hi Aulia,

    I didn't understand that. You can check the Tracking at Web Page >> Web page Logs.

  • Shan McArthur Profile Picture
    on at

    I would not recommend doing that as it has negative performance impact and uses more data in CRM.  I would highly recommend you enable Azure App Insights and drop the javascript into the tracking code content snippet.  Once you do that you will be able to see all of your customer portal usage in App Insights.

  • Suggested answer
    Arpit Shrivastava Profile Picture
    7,518 User Group Leader on at

    Hi Aulia,

    I would highly recommend not to use the Page Tracking feature of portal if portal is being used by large number of users.

    It highly impact portal performance. Also portal users might experience "something went wrong" or sql runtime error while running portal.

    I have already been faced one showstopper issue on production due to this. We raised ticket a with Microsoft and they had suggested to turn off this feature completly.

    This feature is only recommended for small set of users only.

    Cheers

    Arpit

  • Khanza Profile Picture
    on at

    Hi Arpit,

    oh i understand about it, and then what should i do? 

  • Suggested answer
    Arpit Shrivastava Profile Picture
    7,518 User Group Leader on at

    Adxstudio Portals has a content snippet called Tracking Code (if not create a new one) that can be used to insert Google Analytics tracking code into your portal. The Tracking Code content snippet will inject your JavaScript script block immediately before the closing </body> tag in the HTML of all web pages in your portal.

    Have a look below link for more info :

    [View:https://community.adxstudio.com/blogs/developer/2015-04-27-integrating-google-analytics-into-adxstudio-portal/]

  • Community Member Profile Picture
    on at

    Hi there, I cannot even fin the option to select "Enable Tracking" I have a trial version, do you think that could be the reason? Thanks

  • jaithun Profile Picture
    25 on at

    hi arpit,

    we wrote a java script to retrieve the current user details(i.e. who ever makes changes in crm portal) and it is working when the script is placed in  custom java script in entity form but when we tried to call from tracking code using webfiles the user id is not getting retrieved. could you please help??

  • Suggested answer
    Arpit Shrivastava Profile Picture
    7,518 User Group Leader on at

    Page Tracking feature has been deprecated in Dynamics 365 Portal.

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