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Error Creating Personal Views

Posted on by Microsoft Employee

Hi All,

 

I am getting an access denied error when trying to create a personal view in CRM 2013.

My user account has the systems administrator role and I expect not no have issues .

Has anyone experienced this same issue? Error log says I need read access permissions on the entity however as an admin I expect this not be an issue.

 

ERROR DETAILS

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 6e452360-d3cb-e411-9421-00505683690d, OwnerId: 3c5ea32e-53ac-e411-941e-00505683690d,  OwnerIdType: 8 and CallingUser: 83835fc4-6e45-e411-9413-00505683690d. ObjectTypeCode: 4230, objectBusinessUnitId: 57c8eb83-ab9c-e411-941b-00505683690d, AccessRights: ReadAccess Detail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ErrorCode>-2147187962</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 6e452360-d3cb-e411-9421-00505683690d, OwnerId: 3c5ea32e-53ac-e411-941e-00505683690d,  OwnerIdType: 8 and CallingUser: 83835fc4-6e45-e411-9413-00505683690d. ObjectTypeCode: 4230, objectBusinessUnitId: 57c8eb83-ab9c-e411-941b-00505683690d, AccessRights: ReadAccess </Message>
  <Timestamp>2015-03-16T11:55:44.9731544Z</Timestamp>
  <InnerFault i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error Creating Personal Views

    Hi Joe,

    We later got to discover the Administrator account was a cloned one. This issue was happening on the test environment but the training environment was fine.

    A refresh of the test environment helped resolve this.

  • Joe Woltering Profile Picture
    Joe Woltering 12,159 on at
    RE: Error Creating Personal Views

    Did yo ufind a solution for this Hakim? I am having an issue where users cannot see Views that have been shared with them. They receive an access denied on UserQuery entity even though they have Read access to it.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error Creating Personal Views

    Hi Adam,

    User account is assigned the system administrator role directly and it is not a copy of the original role.

    The issue applies not only to me but every other admin as well.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error Creating Personal Views

    Hi Mahadeo,

    Thanks for your suggestion.

    Am not quite sure recycling will make a difference as IIS as has been recycled several times in the past few weeks and the problem is still persistent

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error Creating Personal Views

    Is your user account assigned to the OOB System Administrator security role directly, or is it in a team that has that role? Or is it a copy of that role?

  • Suggested answer
    Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at
    RE: Error Creating Personal Views

    Try Recycling Application pool for CRM or by restarting IIS.. if you are using On-premise CRM.

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