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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 365+"The syst...
Microsoft Dynamics CRM (Archived)

CRM 365+"The system could not log you on. This could be because your user record or the business unit you belong to has been disabled in Microsoft Dynamics 365. "

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Posted on by EmployeeOcta 6

Hello All Experts,

I have checked one workflow whose ownership belongs to some other user which is disabled now.

I need to know how workflow runs, how at runtime the workflow will decide for ownership of the workflow.

due to user is disabled the workflow is in waiting status.

can anyone help me in resolving this.

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  • Community Member Profile Picture
    Community Member on at
    RE: CRM 365+"The system could not log you on. This could be because your user record or the business unit you belong to has been disabled in Microsoft Dynamics 365. "

    Hi!
     
    Try to use these articles to find out more detailed information about workflow ownership:

    gonzaloruizcrm.blogspot.com/.../processesworkflow-ownership-faqs.html
    technet.microsoft.com/.../dn531067.aspx
    crmbook.powerobjects.com/.../workflows

    Hope it helps

    Please mark it As Answered or Verified if it did help you.

    Thanks

    Vlad
    dynamicalabs.com

  • Suggested answer
    Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at
    RE: CRM 365+"The system could not log you on. This could be because your user record or the business unit you belong to has been disabled in Microsoft Dynamics 365. "

    HI Octa,

    You can change the owner of the workflow who is active user and it will work.

    Best Regards,

    Shahbaaz

  • Community Member Profile Picture
    Community Member on at
    RE: CRM 365+"The system could not log you on. This could be because your user record or the business unit you belong to has been disabled in Microsoft Dynamics 365. "

    Hi,

    Could you make yourself as owner of the workflow?

    If not, you could let system administrator deactivate the workflow, change the ownership and re-activate the workflow.

    The new owner should have sufficient security privileges to run the workflow

    Hope it helps.

    BR,

    Judy

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