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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Showing linked salesOr...
Small and medium business | Business Central, N...
Unanswered

Showing linked salesOrder IDs between BC and 365 for Sales

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Posted on by Community Member

Hello!
In the out of the box sync, it does not appear that the SalesOrder ID from BC gets pushed back to 365 for Sales. This causes confusion with the Sales Rep communication to the warehouse. There is a need for two separate numbering series but we need to show the BC ID on the Sales Record. Ideas? I am guessing we could map the BC ID to a new field in CRM but I feel like this already has to be a possibility without dev work.

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Dynamics 365 Business Central
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  • Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    Here is a more official answer from PM that owns this part of the product:

    ///

    Yes, by design and here’s a reason why this is not out of the box.

    Salesorderid is GUID in Sales length 36, which means it can’t be used in our Code20 field.

    We also can’t safely use ordernumber as it’s autonumber in sales, which might be set by users to something again larger than would fit Code20 which is part out sales order primary key in BC.

    Due to above, we leave it to partners and customers to define and synch as needed.

    ///

    Thanks.

  • Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    The name of the sales order does get stamped on the externa document number in BC. We understand what you say but since one of the requirement is that there are two separate numbering systems involved, one system must be leading here.

    So yes, some development need to be done or you need to lessen the business requirements.

    Thanks.

  • Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    We will check this scenario and do come back to you.

    Thanks.

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